Casumo Email
Posted : admin On 4/9/2022- Casumo Online Casino
- Casumo Customer Service Email
- Casumo E Mail Adresse
- Casumo Malta
- Casumo Casino Email
Although Casumo has easy and straightforward verification requirements, it can become complicated for some gamblers to provide all the requested details in a single group of documents. Once you see a sign that Casumo requires you to verify your identity to continue the procedure of money withdrawal, you’ll have to remain patient and concentrated. Enter your personal details such as email, password, mobile number, username etc. Confirm your details via email. Casumo Is a Multi-Award Winning Casino. Casumo has been operating online since 2012 and has been awarded the following rewards: 2013 eGaming Review (EGR) Awards: Rising Star; 2014 eGaming Review (EGR Awards: Innovation in Casino.
Page updated on: 21.02.2021
Our Opinion:
Bonuses |
Bonus wagering |
Payment speed |
Customer support |
What players think about Casumo:
Average rating of 4.5/5 from 4 votes
24/7 support |
No withdrawal limits |
Huge game selection |
Mobile app |
Free deposits & withdrawals |
Types of Games | Casino, Live Casino, Slots, Jackpots, Table Games, Slingo, Megaways, Video Poker |
---|---|
Number of Games Web / Mobile: | 2000 / 1500 |
Software: | Bally Wulff, Barcrest, ELK Studios, Evolution Gaming, Microgaming, Netent, Novomatic, Nyx Gaming, Play’n GO, Quickspin, Shuffle Master, Thunderkick, WMS, Big Time Gaming, Gamomat |
Payment methods: | Apcopay, ApplePay, Astropay, Bank Transfer, CashToCode, Citadel, Dankort, Ecobanq, EcoPayz, Euteller, Fonix, Giropay, iDebit, Instadebit, Interac e-Transfer, Interac Online, iWallet, JCB, MasterCard, MobilePay, MuchBetter, Neteller, PayPal, Paysafecard, Poli, Siirto, Skrill, Sofort, Swish, Trustly, Venus Point, Visa |
Currencies: | EUR |
Withdrawal time: | 1-3 days |
Withdrawal restrictions/limits: | no general restrictions |
Payment fees: | Deposit: free Withdrawal: free |
Online since: | 2012 |
Operated by: | Casumo Services Ltd. (Malta) |
License: | Sweden, Malta, United Kingdom, Denmark |
Website languages: | English, German, Swedish, Norwegian, Finnish, Japanese, Danish |
Support times: | 24/7 email, live chat |
Restricted countries: | American Samoa, Belgium, Brazil, China, Czech Republic, Denmark, Dutch Antilles, France, French Guiana, French Guinea, French Polynesia, French Southern Territories, Hong Kong, Hungary, India, Indonesia, Iran, Ireland, Italy, Luxembourg, Malta, Myanmar, Netherlands, North Korea, Pakistan, Poland, Portugal, Russia, Singapore, South Africa, South Korea, Spain, Taiwan, Turkey, United Arab Emirates, United States of America, US Virgin Islands, Vietnam |
Casumo was founded in 2012, and the creators have thought of a very special concept on how to entertain their players. The challenges and tournaments allow players to fully immerse into the world of games, be it for short while and just a few spins, or a longer visit to the online casino. Pure excitement is waiting!
The website several gaming licenses, among them two of the most strict jurisdictions, Malta and UK, and they ensure a high level of player protection. You can contact the casino around the clock and the friendly 'Casumo Ambassadors' will offer you professional help in a timely manner. Payment policies are also good at the casino, and they aim to process withdrawals within 24 hours, but they are often processed much faster than that.
The casino game selection includes games from many different developers, among them some of the biggest names in the industry, but also some games that you don't find everywhere. There are 2000 games for desktop, and you can also play 1500 of them on mobile devices. There is also an app for iOS devices that makes accessing the casino even easier.
Bonuses are plentiful at Casumo, and you can expect to be showered in bonus money, if that is what you are looking for... The Casumo welcome bonus is also very interesting and if you are into tons of bonuses then you should definitely take a closer look.
Casumo offers players from many countries a welcome bonus when they first sign up at the casino. You can see the current Casumo welcome bonus in our overview table. The bonus can consist of a bonus your first or more deposits, as well as no deposit free spins. However, these bonuses can change any time, for an up-to-date bonus, please visit the website. Bonus terms and conditions apply. → Casumo Bonus Terms and Conditions
There are also many other promotions available at Casumo. The Casino hosts daily Reel Races slot tournaments every 30 minutes where you basically play against other players for a chance at a top prize. The available deposit bonuses or other perks will show up under the 'Valuables'.
* Bonuses are subject to wagering and other T&Cs. Accuracy of displayed bonus cannot be guaranteed.
The welcome bonus, and other bonuses are subject to wagering conditions, and you cannot just cash them out. When receiving bonus money at Casumo you need to play the bonus plus the deposit 30 times before you can cash out any remaining winnings. Keep in mind that the maximum bet when playing with bonus money is €5 per spin, or €0.50 per bet line.
When you win money with free spins you have to wager these winnings 30 times before the remainder gets converted into real cash. Making a withdrawal before the wagering is fulfilled will forfeit the bonus money.
When you play with bonus money you should also keep in mind that not all games contribute to the wagering, or they simply cannot be played with bonus money at all. The up-to-date list can be found in the bonus terms of Casumo.
We aim to keep this information up-to-date, but bonus terms can change any time. The current terms can be found here → Casumo Bonus Terms and Conditions
Bonus details | |
Bonus wagering: | Bonus: 30x Bonus + Deposit, Free Spins Winnings: 30x |
Bonus valid for: | Bonus: 6 months |
Maximum bet with bonus: | €5 per spin or €0.50 per bet line |
Minimum deposit amount to get bonus: | €10 |
Maximum win you can cash out from bonus: | no restrictions |
Game contributions RNG Games | |
Slots: | 100% |
Video Poker: | 30% |
Casino Hold'em, Oasis Poker, Texas Hold'em Poker: | 10% |
Ultimate Texas Hold'em Poker, Roulette, Baccarat, Punto Banco, Blackjack (incl. Pontoon, Double Exposure): | 0% |
1429 Uncharted Seas, Bloodsuckers, Dead or Alive, Dead or Alive 2, Jack Hammer 2, Super Monopoly Money, Pearls of India, Scrooge, Beautiful Bones, Tower Quest, and Simsalabim: | 0% |
All other games: | 100% |
Live Casino | |
Live Wheel Games: | 100% |
All Live Roulette and Live Blackjack: | 10% |
All other Live Casino Games: | 10% |
Casumo accepts many different payment methods for withdrawals and deposits. Among them are the popular credit cards, electronic wallets, mobile payments, vouchers and instant banking methods.
Both deposits and withdrawals at Casumo are free of charge. In line with remote gambling regulations, Casumo will only process the withdrawal to the same payment methods that you used for the deposit, and only if this isn't possible you will be offered another payment option.
The minimum amount you have to withdraw is €10. There are no caps of how much you can deposit or withdraw within a certain period of time, but of course, you can set yourself your own deposit or spending limits. Casumo aims to process withdrawals within three days, usually a lot quicker, but also provided that your player account is verified.
Deposits and Withdrawals | |
Available Methods: | Apcopay, ApplePay, Astropay, Bank Transfer, CashToCode, Citadel, Dankort, Ecobanq, EcoPayz, Euteller, Fonix, Giropay, iDebit, Instadebit, Interac e-Transfer, Interac Online, iWallet, JCB, MasterCard, MobilePay, MuchBetter, Neteller, PayPal, Paysafecard, Poli, Siirto, Skrill, Sofort, Swish, Trustly, Venus Point, Visa |
Currencies: | EUR |
Minimum Deposit: | €10 |
Transaction Limits: | |
Minimum Withdrawal: | €10 |
Maximum Withdrawal: | no general restrictions |
Withdrawal time: | 1-3 days |
Fees: | Deposit: free Withdrawal: free |
Verification required: | Yes |
Casumo offers a huge game selection with games for virtually every taste. You can find 2000 games from Play'n Go, Microgaming, Netent, Greentube, Thunderkick, Bally, Barcrest, Williams, ShuffleMaster, Quickspin, IGT, Nyx Gaming, Elk, NextGen Gaming and Evolution Gaming. The games can be played directly in the browser and you won't have to download a casino software.
The selection includes hundreds of slot machines, among them some of the most popular games and slots with huge progressive jackpots. This selection includes many popular games, you can play for example Boko of Ra Deluxe, Dead or Alive, Starburst, Leprechaun Hills, Lucky Lady's Charm, Gemix, Secret of the Stones, Wild Wild West, Gorilla Go Wild and Phoenix Sun. Virtually every player should find a game that they like in the selection.
You can try your luck at winning a progressive jackpot at Mega Fortune Dreams, Mega Fortune, Divine Fortune, Hall of Gods, Mega Moolah, Cosmic Fortune, and many other progressive jackpot slots.
If you are into table games you can also play different variants of Blackjack, Ultimate Texas Hold'em Poker, Roulette or other Casino Poker online games, or you can play in the Casumo Live Casino against real dealers.
Other games that the Casino include different variants of video poker, bingo and keno games.
Casumo is licensed by the MGA and the UKGC. These regulators ensure that Casumo adheres to regulations covering player protection, fair games and fraud prevention, among others. You can check Casumo's licenses through the links below.
Casumo Online Casino
Malta Gaming Authority: MGA/CRP/217/2012/05 Check License ↱
UK Gambling Commission: 39265 Check License ↱
Sweden: Check License ↱
Denmark: Check License ↱
Casumo casino puts an emphasis on safe gambling and has an extensive section on responsible gaming in their menu, called Play Okay.
The casino gives players the option to set limits for responsible gambling. You can change the limits after you've registered an account. These limits include deposit limits, loss limits and also wager limits. You can also set a playing time limit or take a break. Self exclusion is also possible.
Casumo Casino games can be played on many mobile devices, as the casino is available for iOS, Android and Windows devices. There is also an iOS and Android Casumo App that makes access even more simple. You can download the free iOS or Android apps from the website of Casumo, as these apps may not be available in the app store in your country.
You can play 1500 games mobile at Casumo and use all functionality, that are also available on the computer website, such as making deposits and withdrawals or contacting support.
Playing at Casumo is rewarded with loyalty points that feeds a levelling system. For every bet that you place in the games, be it slots or table games, you'll collect points that fills up the progress bar. Once the progress bar is full you'll get the chance to receive a reward in the form of a valueable. These rewards include free spins, deposit bonuses for your next deposit or bonus money credited directly to your account. The levelling system is a very nice touch, that makes playing at Casumo very interesting and rewarding.
You can contact the Casumo customer support 24 hours, 7 days a week. You can either select the live chat on the website or send them an e-mail to hey@casumo.com. The professional support replies to all requests in a friendly and timely manner.
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Casumo FAQ
Casumo Customer Service Email
A withdrawal at Casumo is normally processed within three days, but the casino often manages to pay you much quicker. According to the regulations from the remote gambling regulators, the operator may also have to ask you to verify your identity.
This verification of your identity is normal process with online casinos, and part of the due diligence procedures laid out by the regulatory authorities where the casinos have licenses from.
If you are requesting a withdrawal for the first time and the casino requests verification, the withdrawal time at Casumo may take a bit longer, as the verification can take a few days. However, once a player account is verified the withdrawal process time should be relatively fast. The minimum withdrawal amount is €10, and there are no maximum amounts imposed.
How long the withdrawal takes also depends on the payment method. Casumo will always try to process your withdrawal request to the same payment method that you used for the deposit. This means that if you deposit with a credit card, the same credit card will be used for the withdrawal as well, as long as this is possible. Credit card transfers can take three to five business days after the withdrawal had been processed by the casino. The same applies to a bank transfer payment.
If you prefer using a faster withdrawal method, you might want to consider using a fast deposit method that also allows for fast withdrawals, such as an e-wallet option, like Neteller or Skrill. These electronic payment methods allow you send and receive money within minutes.
When you want to withdraw money from your player account at Casumo Casino you have to keep in mind that the withdrawals are subject to a minimum amount of €10. Casumo doesn't have no general limits how, and they don't restrict how much you can pay out in a certain timeframe, but transaction limits apply, with varying amounts depending on the your preferred payment method. You can view available payment options on the withdrawal page where you can request a payment.
Depositing and withdrawing at Casumo is free of charge and the casino carries all the charges for their players. However, check your payment provider, as they may charge their own fees.
From time to time, Casumo may decide to offer a no deposit bonus to select players, but as these bonuses change frequently there is no guarantee. Current bonuses are available in our review or on Casumo's website.
Free spins at Casumo may be offered as part of a deposit bonus or other promotion. The terms of the respective promotion will tell you more about when you'll receive the extra spins and what wagering requirements are attached to them.
When you make a deposit at Casumo, and you wish to receive bonus money you can choose this option when making the deposit. After you have made your selection of your payment method you can choose to receive the bonus for that deposit. You also have the option not to receive casino bonus money. To receive the bonus at Casumo it is not necessary to enter a Casumo bonus code.
When you play with bonus money at Casumo you need to keep in mind that it is subject to bonus terms that can vary depending on the promotion that you are taking advantage of. There are wagering requirements of 30x the bonus amount plus the deposit amount, and you need to fulfil the wagering before you can withdraw any remaining winnings.
Wagering of 30x applies to winnings from free spins. There is also a limit of how much you can place in a single bet when playing with bonus money, these are currently €5 per spin or €0.50 per bet line. The bonus is also valid for a limited time, at the moment six months, and then it will be removed. There are also regulations on which games contribute how much, you can find more details about them in our Casumo review, or on the Casumo website.
Yes, it is possible to play Casumo mobile on the go on many different devices. Casumo has a responsive design that is compatible with many devices. You can either play the games in your mobile browser or download a free app for iOS or Android devices. You can play 1500 games mobile enjoy the games where ever you are.
Casumo E Mail Adresse
Casumo Malta
Casumo is an instant casino, and it is not necessary to download a Casumo software in order to play the games. The website is compatible with many different operating systems, and you can play 2000 games directly in the browser on the website. The website is also compatible with many different mobile devices and a casino app is available for iOS and Android. You can download the Casumo mobile app from the casino's website.
Casumo Casino Email
Casumo has been around since 2012, and it has since garnered a lot of recognition among players from all over the world. They have proven to be reliable and trustworthy, and built a reputation as an honest operator with good customer feedback.
The casino has a license from the Malta Gaming Authority and from the UK Gambling Commission. These two licenses ensure player funds are a protected, that the games are fair and that the casino sticks to strict regulations. It is safe to say, that Casumo is a trustworthy operator and not a scam.
When you play the casino games at Casumo, you'll collect points that fill the progress bar. Once it's full you will finish the level and you're rewarded with valuables, like deposit bonuses, free spins or bonus money. This system rewards loyal players, and VIP players at Casumo can get a lot of additional free spins, money or bonuses.